My last consulting job at AND Digital was for British Airways. I was part of the product design team working on the future services and experiences for the new mobile app, as well as the Carrier Connect project sponsored by Oneworld and piloted by British Airways.
Carrier Connect was designed to remove the need for multiple apps when customers need to transfer from one airline to another at any stage of the journey. AND Digital was involved in a proof of concept meant to prove that the data shared between each airline could connect to the BA infrastructure with the best user experience possible.
Analytics analysis and interface inventory.
Wireframes and user flows.